OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 68 comments received in the last 90 days.
17 April 2024
All questions answered and good comms.
16 April 2024
Good face to face service and excellent on line communication.
16 April 2024
Attention to detail was paramount
08 April 2024
Alex and his team were all very friendly and knowledgeable and went above and beyond to make sure I found the right car for my needs.Any questions I had were answered and I never felt pressured to make a decision.
07 April 2024
Jack Dean at Vertu Motors Yeovil was great - I purchased the car without being able to get to the showroom so Jack was able to take many videos and keep me updated.
04 April 2024
I had excellent customer care and service from the team at Yeovil Mini right from the start. Very happy.
04 April 2024
An easy transaction.
04 April 2024
Jodie was knowledgeable and accomodating and I got the car I needed
04 April 2024
Sales staff kept me updated, very responsive to calls and emails
17 April 2024
Mini collected and delivered back fully valeted as well as serviced.
17 April 2024
Highly organised and professional
17 April 2024
completely satisfied
16 April 2024
After saying it would take 2 days to fix it then turned into 4 days then a week. Within a matter of days the problem re accrued and I'm now waiting for the car to go into the garage again.
16 April 2024
More options for pick ups and drop-offs would be useful only such as a drop off at work would be a useful option.
16 April 2024
Everything was done as it should be.
11 April 2024
Efficient service, straight forward helpful dealership and nice people to interact with
11 April 2024
Our experience of Vertu Yeovil was very positive. The staff made sure that we were looked after while we waited for our car and were happy to answer all our questions.
24 March 2024
Ease of booking the service, and my mini was cleaner than it's been for a long time after the complimentary wash and brush up!
22 March 2024
Friendly caring staff
18 April 2024
Once I had decided to buy a Mini everything went extremely smoothly and I found everyone very helpful.